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creator economy, ed-tech
airblack
senior associate, growth marketing · aug 2021 to apr 2022
+32%month-on-month conversion rate
-40%marketing cost
+4%overall conversion rate
what i did
ran lead acquisition and conversion across organic and free-trial channels: +32% month-on-month conversion.
owned the sales logic: scaling, onboarding and maintaining the crm (salesforce) and ivr.
introduced skill-based lead allotment, so high-intent leads went to the right person and weren’t lost.
built kpi dashboards across departments.
ran a/b tests and growth experiments: marketing cost down 40%, overall conversion up 4%.
handled revenue partnerships through b2b channels.